Step 1: Connect your first data source
Pick one path:- Ticketing system (Zendesk, Freshdesk, Salesforce, HubSpot, Jira, Zoho, or Outlook): connect and IrisAgent imports your tickets, macros, and knowledge base articles. Best for suggested resolutions, agent copilot, and AutoQA.
- Website link: paste your URL and IrisAgent builds an AI agent from your public site and help docs. Best for chat deflection.
Step 2: Deploy
The wizard’s last step offers:- Embed the chat widget on your website (the snippet is generated for you)
- Install the agent copilot sidebar in your ticketing system
- Invite teammates to the workspace
Step 3: Add more data sources
From the dashboard, add:- Knowledge bases (Confluence, Notion, Zendesk Guide)
- File uploads (PDF, DOCX, plain text)
- Q&A pairs and custom APIs
Need help? Email us or book a demo.